Frequently Asked Questions

Getting Started
Getting Started
How long does it take to set up?

What are the setup fees?

Is there a free trial?

Are there contracts?

Can I change my pricing plan throughout the year?

Can I make a one time annual payment?

How do I contact Customer Support?

Website
Website
Can I edit the website myself?

What will the URL of my website be?

If I already own a domain name can I use it?

Online Registration & Payments
Online Registration & Payments
What are the processing fees for online payments?

How long does it take for funds to be deposited into my bank account?

What payment methods can participants use?

Can I create customized registration forms for my organization?

If someone registers in person can they be added to the system?

Can I set up registration for events without online payment?

Can player information be exported to a spreadsheet?

Can I set up payment plans or automatic installments?

Communication
Communication
Can I send messages to specific groups or teams?

Can contacts be imported?

Ready to get started?

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